Faculty Bio

Susan M. Dray, Ph.D., CUXP, is a recognized leader in usability, human factors, and human-computer interaction. She contributed to the founding of the Association for Computing Machinery (ACM) Special Interest Group in Computer-Human Interaction (SIGCHI). She was elected a Fellow of the Human Factors and Ergonomics Society in 1994. She is the 2006 recipient of the Lifetime Service Award from SIGCHI, and was named a Distinguished Engineer by ACM in 2008. She is currently the Director of Publications on the Board of Directors of the Usability Professionals' Association (UPA).

Since 1993, as President of Dray & Associates, Inc.^>, she has provided contextual and ethnographic user research, usability evaluation, and interface design consultation for a wide range of products, systems and applications. She has worked in many countries around the world and is widely known for her expertise in international user studies. Her many clients include firms such as AT&T, Cargill, eBay, Ericsson, Hewlett Packard, Ideo, Intel, Intuit, Medtronic, Microsoft, Motorola, Nortel, SAP, Siemens, Sun Microsystems, Symantec, Texas Instuments, Trane, and Xerox, to name but a few.

Susan has a Ph.D.from UCLA, and a B.A. from Mills College, both in Psychology, and is a Board Certified User Experience Professional (CUXP). She has given keynote addresses, presentations, workshops, and courses at conferences and symposia in North and South America, Europe, Africa, and Asia-Pacific. In addition, she has published numerous papers and book chapters. She was the North American Editor for the journal, Behaviour and Information Technology, and co-edited the Business Column of the SIGCHI magazine, interactions, with David Siegel for many years. Together, they will be returning to the magazine as editors of the Usability Forum.

Faculty Blog/Vlog

Susan M. Dray's Blog^>

Susan M. Dray's Vlog^>